If you need help with one of LCweb products, please open a ticket ONLY through official support platform.
Usually you’ll get an answer in 15 hours, by the weekend waiting time could be a little longer though.
Before request supportRead carefully item’s documentation and check if there are FAQs related to your issue.
Lot of requests come from customers not following them.
- Be descriptive and precise. Send related links and/or files helps a lot to solve problems fastly.
- Keep in mind that support doesn’t mean modification (or customization). However if you need a very small work (around 5/10 min) I will be glad to help you
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Offer me a cofee or two to keep supporting you!